The Reception Department provides frontline support to patients, staff and members.  They handle numerous requests and inquiries, arrange appointments both inside and outside the clinic, register new patients, maintain physicians’ appointment schedules, provide data entry services and statistics, and promote the benefits of membership in the organization.

Health Records consists of four full-time and three casual employees providing services to all healthcare providers in our organization who require access to client information.  The Records staff ensures charts are current, accurate, and handled in a secure and confidential manner.  The department manages approximately 32,000 active files operating in a centralized chart system.

The Billing Department provides physician billing services.